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Department of Information Technology

Self-Funded eGovernment Services

​​​​​​This is DoIT's master contract with NICUSA, LLC​​ ​(NIC) for self-funded eGovernment services projects. Oversight of the contract and prioritization of projects is managed by DoIT, who reviews and approves all project work order requests.

​​NICUSA provides various eGovernment products and services including design, development, hosting, operation, maintenance and marketing.

Services & Solutions​

  • Custom eGovernment application development and hosting
  • Development of mobile applications of new or existing eGovernment services
  • Secure, PCI compliant, electronic payment processing via credit cards, ACH (eCheck), or monthly account billing services
  • Multichannel eGovernment service delivery capabilities, including Internet, IVR, mobile, and point-of-purchase solutions​
  • Content Management System (CMS) for website design, development & hosting
  • Marketing plans that raise awareness and increase the usage of eGovernment services
  • 24x7x365 customer support for end users via email, phone, and Live Help and technical support for agencies​​

Contract Information​

​Award Date: 12/14/2023
Contract term: 12/15/2023-12/31/2028,​​​​ (with one 5 year renewal option) 01/01/2029-12/31/2033
Contract Awarded to: NICUSA, LLC​, Olathe, Kansas
BPO Number: 001B1600434 (formerly 060B7400004)